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The neonatal unit should be a calm and peaceful place where your baby can get better and grow so that they can be discharged home as soon as possible.

Please talk quietly whilst you are in the unit and encourage your visitors to be quiet too. Phones should be kept on silent where possible or have a very low ring volume. Whenever possible, we ask for calls to be taken outside of the neonatal unit.

You will notice that we turn the lights down whenever possible. This helps to provide a calm environment for babies. Preterm babies find bright lighting stressful and it disrupts their sleep and rest.

We also have a `protected rest time` from 12.30pm – 2.30pm each day where we try not to disturb the babies at all. You are encouraged to give skin-to-skin care during this time.