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Read Waiting for an appointment, operation or treatment, including the My Planned Care website for more information.

Watch this video for patients on Remote Consultations:

Patient Led Follow Up – Putting you in control of your appointments

You can read more about Patient Led Follow Up (this may also be called Patient Initiated Follow Up) by clicking here.

You can also watch the video below on taking control of your follow up appointments:

Your appointment letter should have a telephone number listed for changing or cancelling your appointment.

You can also telephone the Appointments Call Centre if you need assistance with changing an appointment.

Call Centre 01562 512312

If you miss an appointment and want to schedule another one, either telephone the number on your appointment letter or the Appointments Call Centre on 01562 512312.

If you miss an appointment and do not notify the Trust, you may be returned to the care of your GP and will need to arrange a visit with them to be re-referred.

We are proud to be one of the Teaching Trusts delivering training to students from medical schools and universities across the region. This means, if you agree, a student may be present with your doctor or nurse during your consultation.

You have a right to decline, without any impact on your care. We thank all our patients, in anticipation of their support, for the training and development of our future doctors and nurses.

For more information about each of our hospitals, please visit:

Worcestershire Royal Hospital

Alexandra Hospital, Redditch

Kidderminster Hospital and Treatment Centre