Attending an Outpatient Appointment

Attending an Outpatient Appointment image

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When you receive a letter giving you information of the date and time of your appointment it should state which reception area you need to attend. If you are unsure of where to go, ask the wayfinders or the main reception/information desk located in the hospital entrance areas.

Outpatient areas have reception desks where you need to book in for your appointment. You will be asked to confirm your details and this would be the time that you could change details of your address or telephone number if necessary. The receptionist will then direct you to the waiting area for the clinic that you are attending.

If you are D/deaf and would like to check if an interpreter has been booked for your appointment, or someone you care for, you can “Check a Booking” at:

Preparing for your outpatient journey

Read our short guide on ‘preparing for your outpatient journey’

What to bring with you

  • A list/and or the medication you are presently taking
  • Any relevant family medical history
  • A list of any allergies you suffer from
  • If the patient is coming from a nursing/care home then please bring any care plans
  • Immunization history, and any relevant previous medical history