Information for carers

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Carer and loved one together

A carer is: Someone of any age who provides unpaid support to family or friends who could not manage without this help. This could be caring for a relative, partner, a child or friend who is ill, frail, disabled or has mental health or substance misuse problems.

We recognise and value the vital role that carers play in the health and well-being of the people they care for.

We also recognise that carers can give valuable information on patients’ conditions, needs and wishes. They may wish to help with inpatient care and may be involved with the patient’s care after discharge. We value the contributions that carers make and are committed to ensuring that carers receive appropriate advice and information and that their own health and wellbeing is promoted and supported.

Our Commitment to Carers

We have developed a series of pledges as a commitment to carers which stand as overarching principals about how we will work with and support carers. Worcestershire Health and Care NHS Trust, Worcestershire County Council and NHS Herefordshire and Worcestershire Clinical Commissioning Group have also developed their own pledges to reflect how the commitment will be delivered in local areas.

Our commitment to carers will be to: 

  • Proactively identify, register, support, and signpost carers.
  • Co-produce services and policies with carers to ensure services meet carers needs. 
  • Be flexible to ensure carers can continue to deliver their caring role.
  • Actively involve carers in decisions that may affect a carer’s health and wellbeing or those they care for.  
  • Promote a ‘Carer Aware’ culture.

The Carer Friendly Worcestershire – All Age Carer’s Strategy for 2021-2026 is available to read here: All Age Carer’s Strategy for 2021-2026