Visiting a patient

Visiting a patient image

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We have returned to an open visiting policy across our hospitals. This means that up to two visitors at a time will be welcome to visit patients between 10am and 10pm, seven days a week.

Please note that this policy applies to all adult acute inpatient areas. Separate visiting guidance remains in place in paediatrics, maternity, critical care and high dependency units so please check with the staff in these areas before you visit these areas.

Since September 2023, patients and visitors at the Alexandra, Kidderminster, and Worcestershire Royal Hospitals are being asked to wear facemasks in all clinical areas to protect themselves, their loved ones, and hospital staff against the risk of Covid infection.

With the number of Covid-positive patients in our hospitals increasing and with Covid-related staff sickness also on the rise, we want to do everything we can to protect the people we care for from the risk of infection, and we are grateful for the support and understanding of our patients and visitors.

Masks are required in all inpatient and outpatient areas and will be made available to all patients and visitors on arrival.

Visitors should continue to follow our other infection control safety measures when visiting our hospitals, including regular hand washing and the use of hand sanitiser.

If you’ve had symptoms of Norovirus (diarrhoea and vomiting), please wait at least 72 hours after your symptoms have passed before you visit our wards, to prevent the spread of the virus.