Visiting a patient

We operate an open visiting policy across our hospitals. This means that up to two visitors at a time are welcome to visit patients between 10am and 10pm seven days a week. We recommend that children under the age of 16 do not visit our general wards.

We may restrict visiting to wards due to outbreaks of flu, COVID and RSV.  Please check with the ward before you visit.

Our emergency departments are currently very busy. For that reason, and to further prevent the further spread of flu, we can only permit patients to be accompanied by one person in all areas of the emergency department.

Separate visiting guidance remains in place in paediatrics, maternity, oncology and Haematology, critical care and high dependency units so please check with the staff in these areas before you visit.

• Worcestershire Royal Hospital wards
• Alexandra Hospital wards
• Kidderminster Hospital and Treatment Centre wards

All visitors should follow our safety measures when visiting our hospitals, including regular hand washing and the use of hand sanitiser.

When we have an increase in respiratory viruses like flu, COVID and RSV circulating you will be offered a face mask to wear at the entrance to our hospitals. Please take up this offer. This is one of the simplest steps we can take to reduce transmission and can help us to reduce the number of other infection prevention and control measures.

If you’ve had symptoms of Norovirus (diarrhoea and vomiting), please wait at least 72 hours after your symptoms have passed before you visit our wards, to prevent the spread of the virus.

If you have cold/flu/COVID like symptoms, please do not visit until your symptoms have subsided.  

Thank you.