My Planned Care – Waiting for an appointment, operation or treatment

My Planned Care – Waiting for an appointment, operation or treatment image

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We understand how important your health is to you, and that you may need to be supported whilst you wait for your appointment, operation or treatment.

We are here for you and are doing our best to get you the care you need as soon as possible, but while you are waiting for a hospital appointment, operation or treatment, we wanted to let you know that there is more support available to you.

The NHS has recently launched the My Planned Care Patient Digital Platform which gives you direct access to the latest average wait time information, as well as helpful advice about how to manage pain, mental health, keeping healthy and accessing financial help and other local support whilst you wait.

It can also help you to prepare for your appointment/operation, including how to make a plan for your care and treatment alongside your healthcare professional.

We encourage you to look at this site where you may find the information you need before contacting us or your GP for an update about any elective procedures you are waiting for.

Updated weekly, the site is easy-to-use and is ‘open-access’ so your carer, friends, relatives, and your NHS team can also access this information.