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Our Ten Point Plan

1. FOCUS ON FLOW – We will work together to make sure that patients in need of urgent care do not spend a minute longer in any part of our hospital than they need to.
   
2. HOME FIRST MINDSET/THERE’S NO PLACE LIKE HOME – A focus on prevention and increased use of same day emergency care will help keep people at home, protecting them from hospital acquired functional decline, infections and falls.
   
3. ELECTIVE CARE: PLANNING FOR NO DELAYS – We will make sure that every patient on our waiting list gets the most timely treatment possible.
   
4. STAFF EXPERIENCE – Making our hospitals even better places to work will help us to attract, and keep, the best people and deliver even better patient care.
   
5. LEADERSHIP AND STRUCTURES – We will empower leaders at all levels of the organisation – fewer priorities, clearer expectations and genuine accountability, underpinned by more effective structures.
   
6. GOVERNANCE – A revised performance and accountability framework will support the delivery of sustainable quality, safety and efficiency improvements.
   
7. 4WARD IMPROVEMENT SYSTEM – We will simplify our improvement system to support the delivery of sustainable quality, safety and efficiency improvements.
   
8. THINK (AND ACT) AS A LEADER PROVIDER – We will actively work with partners to improve the wellbeing of the communities we serve, deliver better health outcomes and reduce pressure on our services.
   
9. PARTNERSHIP WITH LARGE SPECIALIST (TERTIARY) PROVIDERS – We will build partnerships regionally and across the Group which improve care for our patients and secure a sustainable future for our more challenged or fragile services.
   
10. ‘BIG MOVES’ – We will test and refine our priorities to make sure we are meeting the needs of patients, while delivering improvements to achieve our Group’s shared long-term strategic objectives and ‘Big Moves’

Quality and Safety Plan

Our quality and patient safety plan will improve the quality and safety of care provided to our patients. It aims to focus our improvement on the key outcomes that will achieve our vision

Our quality priorities have been identified through our “Big Quality Conversation”. A robust risk assessment process, engagement with stakeholders, partners and forums, to reflect the things that matter most to us.

Read the Quality and Patient Safety Plan 2022 – 25 for more information.