Pharmacy
at the heart
of patient care

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Pharmacy at the heart of patient care

Every day, our pharmacy teams work side by side with doctors, nurses and specialist clinicians to shape treatment decisions that directly affect patients’ lives.

Pharmacists, pharmacy technicians and support staff are fully embedded within clinical teams across our hospitals. Their work is part of patient care, not separate from it.

You will find pharmacy teams on wards, in specialist clinics and supporting urgent clinical decisions from admission through to discharge.

Over 11 million medicines are supplied each year across the Trust.

Around £67 million of medicines are used annually, supporting some of the most complex and specialist care in the NHS.

More than 34,000 injectable anti cancer treatments are prepared and delivered safely every year.

This scale depends on precision, communication and close multidisciplinary working.

Pharmacy teams are trusted members of clinical teams and contribute directly to treatment decisions every day.

Behind the scenes with our pharmacy team

Pharmacy care across the Trust, from admission to discharge

Pharmacy teams are involved at every stage of the patient journey, from admission through to discharge.

Roles include ward based clinical pharmacists, specialist outpatient pharmacists and pharmacists supporting on call medical teams.

Work includes medicines reconciliation, clinical assessment, history taking and supporting prescribing decisions for acutely unwell patients.

Pharmacists work in real time alongside the wider multidisciplinary team to support safe and effective care.

Colleagues often describe this as one of the most rewarding aspects of the role, the ability to see the direct impact of their decisions on patient care.

This sense of shared responsibility runs through every part of the service, from surgical wards to specialist care teams.

“What I love most is the team spirit. Everyone is genuinely empowered to drive quality improvement.” 

Christopher Parry,
Senior Surgical Pharmacist

 

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Pharmacist talking to patient about medication on ward.

“Everyone gets involved, helping each other out to make sure we are striving towards the best care for our patients.”

“Specialist training has shaped my development.”

Lucy Stratton,
Specialist Renal Pharmacist

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“Training from specialist pharmacists at the Trust has enabled me to expand my knowledge and skill set in many different clinical areas. I’ve successfully progressed from pre-reg to rotational to specialist renal pharmacist.”

A culture built around teamwork and innovation

Across the pharmacy service, there is a strong culture of collaboration, flexibility and continuous development.

Teams work closely across sites and specialties, sharing knowledge and supporting one another to deliver high-quality patient care.

This collaborative way of working also drives how the service develops and evolves.

A clear example of this is the implementation of the IntelliSpace Critical Care and Anaesthesia (ICCA) system, developed in partnership with ICU, nursing and digital teams to improve how critical care information supports decision-making.

The project was recognised with a Digital Leaders Award from The Institute of Leadership.

It reflects a wider approach across the service, where innovation sits naturally alongside clinical practice and everyday patient care.

” I’m particularly proud of my involvement in creating the ICCA.”

Ruth Coxhead, Lead Pharmacist for Critical Care and Electronic Prescribing and Medicines Administration

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“I joined the Trust in an exciting new role as the Critical Care and EPMA Pharmacist. and loved the autonomy I’ve been given to make the job my own. My manager and pharmacy team have been extremely supportive, and I’m particularly proud of my involvement in creating the ICCA, this has allowed me to shape and elevate the critical care pharmacy service.”

“I am proud of the work I do as research lead for the British Oncology Pharmacy Practice Immuno-Oncology Specialist Interest Group.”

Joanne Parkes,
Senior Oncology Pharmacist & Advanced Clinical Practitioner

 

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“The pharmacy department has supported me to develop my career locally, regionally and nationally.

“I have been given opportunities I would not have expected when I first joined, from developing my clinical practice to contributing to wider projects and professional networks.

“There is encouragement here to keep moving forward, to explore different areas of pharmacy, and to take on opportunities as they arise.

“As the research lead for the British Oncology Pharmacy Practice Immuno-Oncology Specialist Interest Group, I have had the opportunity to collaborate nationally and contribute to various research projects, including:

Access to Vedolizumab for the Management of Immune-Related Colitis (IRC) – Evaluating the use and access to vedolizumab for IRC in UK hospitals.

Post-COVID Availability of Oncology Drugs – Exploring global shortages of essential oncology and haematology drugs and the need for a coordinated global response.

The NHS SACT Capacity Crisis: Challenges and Solution – Highlighting innovations developed at Mount Vernon Cancer Centre and Worcestershire Acute Hospitals NHS Trust to address capacity challenges in cancer services.

“It is an incredibly supportive environment.”

Clear pathways to develop your clinical career

From your first day, you are supported to build a career shaped around your interests and ambitions.

Structured training includes clinical diploma pathways, leadership development programmes and specialist education opportunities.

Newly qualified pharmacists and pharmacy technicians rotate across clinical areas, building a strong foundation before choosing a specialist direction.

As experience grows, so do opportunities, from advanced clinical roles to leadership, education, research or service development.

Career progression here is flexible rather than fixed, allowing individuals to develop into clinical, leadership, education or research roles and share their direction.

Many colleagues go on to specialise further or expand across multiple areas of practice, depending on their goals.

The focus is on continuous development, supported by supervision, teaching and a strong learning culture.

“Helping others grow is the most rewarding part of my role.”

Sundus Irshad,
Advanced Clinical Practitioner Pharmacist Acute & Emergency Medicine

 

 

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“I am the Lead Education and Training Pharmacist at Worcestershire Acute Hospitals NHS Trust, and I am proud to work in a role where I support the development of our pharmacy workforce and help shape the future of patient care.

“My focus is on ensuring colleagues across the Trust have clear opportunities to develop their skills, confidence and careers, while delivering the best possible care for patients. At its heart, my role is about people and helping teams grow.

“I began my career in pharmacy as a dispensing assistant during my gap year, which sparked my interest in how pharmacists contribute directly to patient care and clinical decision-making. Since then, I have progressed through clinical and leadership roles within the Trust.

“Completing my MSc in Advanced Clinical Practice was a key milestone in my development and strengthened my confidence in both clinical practice and leadership. It reinforced my commitment to continuous learning and supporting others to do the same.

“There are many different pathways in pharmacy and growth often comes from exploring them.”

“I joined Worcester Royal  as a Trainee Pharmacist. I was struck by the welcoming pharmacy team and supportive environment, which made it my first choice during Oriel.”

Bezalel Bovas,
Trainee Pharmacist

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“I joined Worcester Royal Hospital as a Trainee Pharmacist after completing a placement here during university. I was immediately struck by the welcoming pharmacy team and the supportive environment, which made it my first choice during Oriel.

“Since starting, I have had excellent support from supervisors and colleagues, which has helped me progress quickly through key stages of my training, including dispensing, accuracy checking and medicines history taking.

“Working across both dispensary and ward-based training, alongside specialist teaching from pharmacists, has significantly developed my clinical knowledge. I am really looking forward to continuing my training here.”

Get in touch

If this sounds like the kind of environment you would like to be part of, we would love to hear from you.

We are happy to offer informal conversations with members of the pharmacy team so you can learn more about the roles, the culture and the opportunities available.

You can also arrange a visit to our pharmacy services to see the teams in practice and get a real sense of how we work day to day.

We attend pharmacy recruitment events throughout the year and can share details if you would like to meet the team in person.

If you would like to find out more, please get in touch by email or visit NHS Jobs to view and apply for current vacancies.

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Join us at Worcestershire Acute Hospitals NHS Trust

Be part of a supportive, people-first team across our hospital sites. With over 8,000 dedicated colleagues, we’re large enough to offer real opportunity, yet small enough for you to feel seen, valued, and part of something meaningful.

Worcestershire is also a fantastic place to live and work. With green spaces, excellent transport links, and a vibrant cultural scene, it offers a great work-life balance.

In 2024, Condé Nast named Worcestershire one of the best places to visit in the UK, and Worcester was ranked among the top ten places to live by The Telegraph.

From the stunning Malvern Hills to the Wyre Forest National Nature Reserve, and with easy connections to Birmingham, London, and beyond, it’s the perfect base for both career and lifestyle.

Learn more about life at this Trust
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Our values in everyday practice

We’re committed to delivering outstanding care and fostering a culture where everyone feels respected, valued, and supported.

We’re looking for  professionals who share our purpose of helping people live healthier, more fulfilling lives, and who are driven to lead by example.

In this role, you’ll be expected to embody our values through being open and honest, ensuring people feel cared for, and showing respect to everyone. These values shape how we work together and continuously improve the care we provide.

Read about our vision and values
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A place that values you

Worcestershire Acute Hospitals NHS Trust is an inclusive employer. We are proud to be building a workforce that reflects the diversity of the communities we serve.

As a Disability Confident Employer, we particularly welcome applications from individuals with lived experience of inequality or discrimination. Wherever possible, adjustments will be made during the recruitment process to support all applicants.

We are especially keen to hear from leaders from underrepresented backgrounds in NHS senior leadership, including those from Black, Asian and ethnically diverse communities, disabled leaders, and LGBTQIA+ professionals.

Browse our inclusion and diversity

A place where staff feel heard and supported

It’s great to see our latest NHS Staff Survey shows more of our staff than ever would recommend us as a great place to work. Our staff feel more involved in decision-making and are working collaboratively with other teams to achieve shared objectives.

In the latest survey, we scored significantly above the national average for ‘flexible working’ and ‘morale’, supporting staff with work-life balance. Our employee wellbeing programmes are also having a positive impact, with staff feeling safe and healthy at work.

Wellbeing, inclusivity, and staff voice continue to grow every day. Our Foundation Group model is creating more opportunities to learn, develop, and make a meaningful difference for patients and colleagues.

Read about our NHS staff survey results