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Thanks to the support and generosity of donors to the Worcestershire Acute Hospitals Charity for the Worcestershire Royal Hospital Urgent & Emergency Care Appeal, ‘finishing touches’ have been installed throughout the new Emergency Department at Worcestershire Royal Hospital.

Making a huge difference to the experience for patients, staff and services, the department has been transformed with artwork in both the adults and children’s areas helping to create a warmer, welcoming and more comfortable environment. 

The artwork in the children’s department has been specifically designed to make the environment feel more welcoming, from bright and colourful imagery, engaging animal characters and sign-posting. These visual designs also distract and entertain children which greatly improves care and supports parents and carers during upsetting and stressful experiences.

Donors have also enabled the funding of computer game units which will help to put older children and young adults at ease, as well as providing a form of entertainment. 

Natalya Moore, Children’s Emergency Department Manager said “By enabling these finishing touches supporters have transformed our patients’ experience of care.  A bright and colourful environment will make all the difference to our young patients. Thank you so much for your support.” 

In the adult’s area, beautiful large landscape scenes have been installed throughout the department, including in the Mental Health Assessment rooms, plus fun graphics for the X-Ray room. It is hoped that in creating a calming and attractive space, patients will feel less anxious and better able to engage in their ongoing care. These improvements can make a huge difference to a patient’s outcome.

Donations have also allowed for the provision of a phone charging station in the main reception of the department. This service will be free of charge for patients enabling people to keep in touch with their loved ones during a stressful time. Sophie Burt, Head of Fundraising and Community Development at WAHC said: “It gives us great pride to have been a part of making this newly opened department the best it can be. The generous donations have really helped us add those extra features that can make such a difference to our patients and staff.”

Transformations haven also taken place outside thanks to a partnership with Severn Arts, and with majority funding from Arts Council England. Illustrator Emily Kaye was commissioned to design and paint a mural on the wall opposite the entrance.  The mural is bright and colourful and aims to make everybody who needs the new Emergency Department feel welcome. 

Clare Bush, Divisional Director of Nursing for Urgent and Emergency Care said “Thank you for helping to create an Urgent and Emergency Care Department that provides the type of environment that supports our patients’ wellbeing. We have been overwhelmed by the incredible support we have received from our community. Thank you so much.”

To find out more about Worcestershire Acute Hospitals Charity and the appeal please visit www.wahcharity.org or email info@wahcharity.org