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Three Healthcare Support Workers from Worcestershire Acute Hospitals NHS Trust have received a national award from England’s Chief Nurse.

Jemma Mulrine, John Wilson, and Jade Maddocks were presented with the prestigious Chief Nursing Officer Healthcare Support Worker Award on Friday.

NHS England’s Chief Nursing Officer Healthcare Support Worker Awards recognise the vital contribution of Healthcare Support Workers and their exceptional support of nursing. The winners each received a special pin badge and a certificate signed by Dame Ruth May, the Chief Nursing Officer for England.

Jemma, John, and Jade were all nominated by their colleagues. Jemma Mulrine works in the Professional Development team and is responsible for educating and supporting all new Healthcare Support Workers to help them progress through their competency programme and care certificate.

Jemma’s nomination highlighted her ‘excellent leadership, warmth, and overwhelmingly positive support within the clinical environment which has made an enormous difference to the retention of our support workers’.

John Wilson is a Healthcare Support Worker in the Emergency Department at Worcestershire Royal Hospital. His nomination noted his constant demonstration of ‘the six Cs of care, always showing compassion and care to patients, relatives and other staff members’.

Jade Maddocks works on Ward 9 at the Alexandra Hospital and was praised for the support she provides for both patients and staff on the ward.

Her nomination described how ‘Jade is the type of person to appear with what you need before you even realise you need it yourself’. It also complimented her manner with patients, stating she ‘shows compassion in all she does, whether it’s doing a jigsaw with a patient to help time pass or making staff a hot drink when they haven’t had time to sit down’.

Chief Nurse of Worcestershire Acute Hospitals NHS Trust, Sarah Shingler presented the winners with their individual awards.

Sarah said: “Healthcare Support Workers are at the heart of clinical settings and make a real difference every day to the lives of patients as well as the nursing and midwifery colleagues they support.

“We’re delighted to have three Healthcare Support Workers receive this honour from Dame Ruth May. Jemma, John, and Jade have been fantastic role models and deserve huge recognition and celebration for all that they do.”