logo waht new

Coming into hospital

Welcome day case

When you arrive

When you arrive in the morning, you will need to book in at the reception desk at the main entrance of the hospital. Once you have been booked in, you and your parents can make your way upstairs to the waiting area.

There are toys and activities in the waiting area but you are welcome to bring some of your own things from home to keep you occupied. It is nice for you to have familiar things with you when you are in hospital so you may like to bring your teddy or a special blanket with you when you come in.

Toy trunk

Day case

Meeting your nurse

One of the nurses will come and meet you to find out a bit more about you and fill in some paperwork. 

We will need to put a name band on you. It looks like a bracelet and this is really important for us. It tells us your name and if you have any allergies. The nurses and doctors will need to check your name band several times when you are in hospital.

Your nurse will then need to do some checks. We call this 'doing your observations', or 'obs' for short. This means:

  • taking your temperature
  • checking your blood pressure
  • checking your oxygen levels

None of this hurts so you don’t need to worry. The blood pressure machine gives your arm a little squeeze but if you keep nice and still, it is over fairly quickly.

Sometimes the nurse will put some local anaesthetic cream on you. It goes on the back of your hand or inside your elbows and is covered by a clear plaster. The special cream works to make the places that it touches go numb, that means you can’t feel much where the cream has been. 

If you need to have this magic cream put on, the nurse will explain why you need it. Don’t worry; you can still use your arms and hands whilst you have the cream on.

Meeting your doctors

You will meet two different doctors in the morning. One of them will be a surgeon or a dentist who will come and talk to you and your parents about what will happen. You will also meet an anaesthetist who is the doctor that gives you your anaesthetic and looks after you whilst you are asleep.

You will also meet other people during the day including play specialists, children’s care assistants and theatre staff. 

The staff at Kidderminster are all there to help you and everyone plays a different role in your day.

4ward is our Trustwide culture change programme which is helping us build a more positive, supportive workplace for the benefit of our patients and colleagues. At its heart are our four 4ward Behaviours.