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On-site facilities

WRVS Shop - meadow level (1)

The shop is inside the main entrance on meadow level (1) and sells newspapers, magazines, cards, flowers, confectionery, snacks and gifts.

Opening times:

Monday to Friday 08:00am - 08:00pm

Weekends 10.00am - 8.00pm

Bank Holidays 10.00am - 5.00pm


Costa Coffee - meadow level (1)

Situated inside the main entrance on meadow level (1), sells a range of hot drinks, sandwiches and pastries.

Opening times:

Monday to Thursday 7am - 8pm

Weekends 7.30am - 7.30pm

Costa Coffee

Rivercourt restaurant - river level (0)

Serves cooked breakfasts, lunches and supper as well as a selection of hot and cold drinks, salads and sandwiches.

Opening times:

Monday to Friday 7.30am - 7.30pm

The breakfast service runs from 8am until 11am and the main meal service runs from midday right through until 7pm. A selection of snacks, sandwiches and hot and cold drinks are available at all times. There is a Feastpoint vending machine available for meals and snacks out of hours.

Quinneys Restaurant

Cash machine - meadow level (0)

Situated just inside the main entrance. The machine does not charge for withdrawals.

Cash Machine

Free WiFi

Patients and visitors to our hospitals can now benefit from free WiFi.

NHS WiFi will provide a secure, stable, and reliable WiFi capability, consistent across all NHS settings. It will allow patients and the public to download health apps, browse the internet and access health and care information.

Patients and visitors who wish to access the free WiFi during their visit will need to sign up by filling in their details on the free WiFi landing page. Choose “NHS Wi-Fi” in your Wi-Fi settings on your smartphone, tablet or laptop to access the landing page.



George Marshall Medical Museum

The George Marshall Medical Museum in Worcester houses a collection of objects illustrating the way that medicine and health care has developed over the past 250 years.

The Museum is located in the Charles Hastings Education Centre at the Worcestershire Royal Hospital. The Museum itself is situated on the ground floor of the Centre and is fully accessible to wheelchair users.

There is disabled parking at the front and to the rear of the building in which the Museum is housed and access is via a ramp from the front. The Museum and Lecture Theatre are both fitted with induction loops and we have written scripts for our audio activities.

The museum is open all year round, apart from bank holidays.

Opening times:

Monday - Friday 10am - 4pm FREE entry

The curator is happy to open the museum in the evening and at weekends for pre-arranged groups, please This email address is being protected from spambots. You need JavaScript enabled to view it. for more information.

More information is available on the museum website.



Choice Hospital Radio


Choice is the hospital radio service for the Worcestershire Royal Hospital.

Choice is a voluntary service broadcasting to patients from a purpose-built studio centre opened in 2002. Choice broadcasts directly to the patient bedside via the Hospedia system, as well as being available to listen to live via the internet – so friends and family can tune in too.

Choice plays a wide variety of music, with the emphasis on requests from patients. You can also hear interviews with celebrities, both local and national; quizzes, local and national sports news and lots of other features.

Record requests are made to the Choice volunteers who regularly visit the wards. In addition, family and friends can ask for a record to be played, with a personal message if they like, by contacting the station. For more information visit https://choiceradio.org.uk/



4ward is our Trustwide culture change programme which is helping us build a more positive, supportive workplace for the benefit of our patients and colleagues. At its heart are our four 4ward Behaviours.