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End of life and palliative care

Butterfly flower

Our Specialist Palliative Care team provides advice and support for patients with advanced life-limiting illnesses and their families and carers. 

Based at the Alexandra Hospital, Redditch and Worcestershire Royal Hospital, the team also provides clinical advice and education to professional staff like doctors and nurses.

We're here for you seven days a week

Specialist nurses are available for patients with complex needs or uncontrolled symptoms from 8.30am to 4.30pm on weekends and Bank Holidays.

What we offer

Advice and management of complex symptoms such as pain, nausea, vomiting, anxiety, breathlessness, fatigue (overwhelming tiredness)

Psychological support and advice to patients, carers and significant family members.

Advice and liaison with nurses, doctors, physiotherapists, occupational therapists, chaplaincy, social services and other significant members involved in your care both in hospital and at home.

Liaison with local specialist palliative care services, hospices, day care services and community teams.

The opportunity to discuss preferences and wishes for future care planning.

Advice on practical matters like finances.

Meet the team

Consultants in Palliative Medicine:

Dr. Nicola Heron – Clinical Lead for Palliative and End of Life Care
Dr. Mandeep Uppal
Dr. Rachel Bullock
Dr. Kath Newton – Locum Consultant

Speciality Trainee in Palliative Medicine

Dr. Maddy Turley

Clinical Fellow in Palliative Care

Dr. Karen Baker

Lead Nurse for Palliative and End of Life Care

Avril Adams

Clinical Nurse Specialists

Rachel Henson
Hannah Cunliffe
Nicola Potter
Ellen McInnes (with special interest in Lung Cancer)
Christina Hughes
Fiona Box
Nicola Auld
Pip Nicholson
Charlotte Barrett-Lee
Ruth Mayall

Palliative Care Support Nurse

Nicola Futers

End of Life Care Facilitators

Tess Makinson
Juliette Fleming
Alice Ferguson

AMBER Care Support Nurse

Simon Chippendale

Allied Health Professionals

Dawn Peters (OT)

Administrative Support

Carole Cooper-Hankh (secretary)
Melissa Stokes (support secretary)


Worcestershire Acute Hospitals Trust is committed to high quality, supported, coordinated, individualised care for patients and those important to them at the end of life.

We recognise that supporting families and carers of those at the end of life is important, and as part of our Trust vision and behaviours, we have listened to feedback from those who have visited, and learned and have introduced SUPPORT.

SUPPORT aims to highlight the small, practical things all staff can do to support you if you are visiting someone who is receiving end of life care in Worcestershire Royal Hospital or The Alexandra Hospital. This includes free parking, compassionate visiting, refreshments and written information should this be helpful to you.




For more information on our new Peony room, for relatives and carers click here

Contact us

The Specialist palliative Care Team has bases at Worcestershire Royal Hospital and The Alexandra Hospital:

Worcestershire Royal Hospital – Tel: 01905 760182

Alexandra Hospital – Tel: 01527 512085

Macmillan Cancer Support

There are Macmillan Cancer Information ans Support Centres in the foyer of all 3 hospitals. At each centre you will find:

• A wide range of leaflets materials

• Free, confidential advice and support

• Guidance about benefits

• Information about local support groups

Contact Macmillan

• Alexandra Hospital – Angela Gillitt 01527 503030

• Worcestershire Royal Hospital – Kay Tandy 01905 733837

• Kidderminster Hospital & Treatment Centre – Nicola Perks 01562 513273

Useful links