Accident and Emergency (A&E)

A&E is for major, life-threatening illnesses and injuries. 

Our A&E departments are located at Worcestershire Royal Hospital in Worcester and the Alexandra Hospital in Redditch.  

Find out how busy our A&E departments are right now. - Please note, we're currently experiencing technical difficulties but are working to fix this as soon as we can.

We assess and treat patients with serious injuries or illnesses. Generally, you should visit A&E or call 999 for life-threatening emergencies, such as:

• Loss of consciousness
• Acute confused state and fits that are not stopping
• Persistent, severe chest pain
• Breathing difficulties
• Severe bleeding that cannot be stopped

The doctors and nurses at A&E are highly trained in emergency medicine and have access to equipment and treatments for life-threatening conditions.

At A&E a doctor or nurse will assess your condition and decide what further action is needed. This is so that people with more serious conditions are seen first – if you attend A&E with minor complaints you may have to wait a long time for treatment.

For illnesses or injuries that are not life threatening you have several options that are likely to be much quicker and more convenient. These include:

• A minor injuries unit (MIU) – there are several across the county
• NHS Direct (phone 111)
• Your GP surgery
• Your local pharmacy

As many as one in four people who go to A&E could care for themselves or use alternative treatment.

What to do if your child is unwell - emergency changes to paediatric services at the Alexandra Hospital

If you have a sick child, who requires urgent medical attention, please click here for more information

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