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Accident and Emergency (A&E)

A&E is for major, life-threatening illnesses and injuries.

Our A&E departments are located at Worcestershire Royal Hospital in Worcester and the Alexandra Hospital in Redditch.

We assess and treat patients with serious injuries or illnesses. Generally, you should visit A&E or call 999 for life-threatening emergencies, such as:

  • Loss of consciousness
  • Acute confused state and fits that are not stopping
  • Persistent, severe chest pain
  • Breathing difficulties
  • Severe bleeding that cannot be stopped

The doctors and nurses at A&E are highly trained in emergency medicine and have access to equipment and treatments for life-threatening conditions.

At A&E a doctor or nurse will assess your condition and decide what further action is needed. This is so that people with more serious conditions are seen first – if you attend A&E with minor complaints you may have to wait a long time for treatment.

For illnesses or injuries that are not life threatening you have several options that are likely to be much quicker and more convenient. These include:

  • A minor injuries unit (MIU) – there are several across the county
  • NHS 111
  • Your GP surgery
  • Your local pharmacy

As many as one in four people who go to A&E could care for themselves or use alternative treatment.

What to do if your child is unwell - changes to paediatric services at the Alexandra Hospital

If you have a sick child, who requires urgent medical attention, please click here for more information