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Quality Improvement Training

Certificates will be provided for e-learning and classroom sessions (Bronze, Silver, Gold, QSIR).

E-learning:

An Introduction to Quality Improvement is now available on ESR.  Search for “Bronze Quality Improvement”.  No certificate is provided for this training although a record is held on ESR.

Workshop / classroom training:

Bronze Level

Silver Level

Gold Level

The Quality, Service Improvement and Redesign (QSIR) practitioner programme.  This is an accredited NHS programme which is being offered nationally as part of the STP activities. If you are regularly involved in, or managing, improvement projects this programme will meet your needs. Applicants must have already undertaken bronze / silver QI training (or similar).  The 5 training days are delivered over 3 months allowing you to take away the tools and techniques that you are taught and put them into practice.  Following completion of the course, you will be asked to support the Trust to embed a culture of continuous improvement, which may occasionally involve contributing to the bronze level training sessions.  The programme is delivered off site and attracts health and social care professionals from across Herefordshire and Worcestershire, offering lots of opportunity for networking with colleagues undertaking similar projects.  There is a £150 fee for the programme and each participant is required to produce a post programme case study. If you would like more information, or would like to book onto this programme, please contact This email address is being protected from spambots. You need JavaScript enabled to view it.. and your internal QI team.

Gold Plus

This level of training will allow QSIR practitioners to become part of the QSIR Faculty.  The programme involves assessment, workshops and webinars.  Following completion of the assessments, you will be expected to teach on the STP QSIR practitioner programme (Gold level).

For information about this course and information about the application process, please contact the QI team on ext. 38326 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

Other training offered

If you would like to run your own 1 hour Qi introduction session for your team, please contact the quality improvement department who will provide slides for you to use.

If you would like to run your own bronze level or silver level QI training, please contact the quality improvement department who will provide slides for you to use and will offer advice.

If you would like a department-specific, half-day training session, please email: This email address is being protected from spambots. You need JavaScript enabled to view it. or ring ext 38326. One of the team will contact you to discuss your training requirements. If you have members of your team who have already completed the bronze or silver QI training, they will be expected to share the training facilitation role in order to further enhance their skills and knowledge.

If you would like a 1:1 coaching session for a specific improvement project, please email: This email address is being protected from spambots. You need JavaScript enabled to view it. or ring ext 38326. One of the team will contact you to discuss your individual requirements.

Drop-in Sessions

Drop in Quality Improvement Sessions

Click here to join the meeting  Click on this link to drop in to any of the QI drop in sessions

Tuesday 24th November 2-3pm

For those completing P2P projects only

Monday 14th December 9.30-10.30 am

Open to all

Thursday 17th December 11-12 am

For those completing P2P projects only

Thursday 17th December 2-3 pm

For those completing P2P projects only