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About the Quality Improvement Team

About the Quality Improvement Team:

The Quality Improvement Team provides training, facilitation, advice, coaching, leadership and project management to support the organisation's transformative agenda

To contact the team:

 Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

 Twitter: https://twitter.com/qualitywaht

 Phone: Ext 38326

Marsha Jones – Head of Improvement

Heather Warner – Improvement Lead

Jenny Garside –Clinical Services Improvement Lead (Frailty)

Leah Richards – Support Officer

About the Quality Improvement Faculty

The Faculty is the “go to” place for resources to support Quality Improvement.

The Faculty consists of:

  • Access to expert knowledge from the QI team
  • Access to a website of tools and techniques
  • Access to NHSI QI learning material
  • Access to QI training on-line training
  • Access to classroom training
  • Access to QI support before, during and after specific quality improvement projects

The faculty aim is to encourage and empower staff, at all levels, to test and implement positive changes within their service areas in order to deliver the highest quality of care to patients.

The QI Faculty mission:

To generate a Quality Improvement (QI) movement, which empowers and encourages teams and individuals to implement innovative and positive changes within their service areas – to build upon innovative ideas and to improve outcomes for the population we serve.

The QI Faculty vision:

To work together and collaborate with all our stakeholders, including patients, carers and third sector partners, to ensure that we provide care that is ‘STEEPE’ -  Safe, Timely, Effective, Efficient, Person-Centred and Equitable.

The QI Faculty promise:

We will provide training, facilitation, coaching and leadership in Quality Improvement (QI) – to enable you to focus on, initiate and lead quality improvement project(s) of your own. We promise to provide a supportive network which encourages problem solving, creative thinking, embraces positivity, showcases/celebrates QI achievements and inspires everyone to join the QI movement. 

 

4ward is our Trustwide culture change programme which is helping us build a more positive, supportive workplace for the benefit of our patients and colleagues. At its heart are our four 4ward Behaviours.