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NHS Equality Delivery System

We will be working with other NHS Trusts in the county over the next year to implement a new Equality Delivery System (EDS) to improve the way in which people from different groups are treated as service users, carers and employees.

The EDS has been designed by the NHS Equality and Diversity Council (EDC) to support the delivery of a service that is personal, fair and diverse. The EDS will support NHS organisations to drive up equality performance and embed equality into mainstream NHS business. It has been designed to help NHS organisations, in the current and new NHS structures, to meet the requirements of the public sector Equality Duty.

There are four key goals associated with the EDS:

  1. Better Health Outcomes for all
  2. Improved patient access & experience
  3. Empowered, engaged & well supported staff
  4. Inclusive leadership at all levels

Worcestershire demographics

When looking at how well we are performing against the four key goals we need to consider our data collection in relation to the overall demographic within the population of Worcestershire.

In order to assess this we have utilised Worcestershire Demographic information published by the Research and Marketing Unit of Worcestershire County Council, as well as information from the Office of National Statistics.

Have your say!

In order to implement the EDS it is essential that we engage with the whole community in Worcestershire and get people involved with the process. What this means is that there will be opportunities for local communities to help us govern what we do around equality and diversity. This could mean being involved in rating how well we are performing. However it could also mean that you help us to ensure providing services that meet the needs of all protected characteristics as described in the Equality Act 2010 section.

What can I do to help?

You can do as little or as much as you want, but some of the things we need help with are:

  • Being involved in community events to feedback what you think we should be doing better and what is working well.
  • Getting involved on community panels where you will use your expertise to advise the NHS in Worcestershire of how it can be responsive to the needs of local communities.
  • Become an EDS champion - help us take this work into the centre of communities and be trained up to deliver talks or workshops to all different groups of people.
  • Just talk to us - if you have an idea or solution to a problem why not tell us, we might be able to use it

Action Plan

A Worcestershire Health Economy Joint Equality Delivery System four-year action plan has been developed from 2012 to 2015 and can be accessed below:

pdf Worcestershire Health Economy Joint Equality Delivery System (2012 - 2015) (88 KB)

pdf Equality Delivery System 4 Year Action Plan 2012 - 2015 (revised June 2014 to take account of EDS2) (259 KB)

document EDS Action Plan end of plan review June 2015 EDS2 (83 KB)

document Equality Objectives April 2016 EDS Action Plan updated November 2017 (192 KB)


EDS Self Assessment

pdf EDS Self Assessment - July 2014 (611 KB)

document EDS Self Assessment - April 2016 (180 KB)

document EDS Self Assessment - November 2017 (1.13 MB)


If you would like to get in touch with someone within the trust, please contact Debbie Drew via This email address is being protected from spambots. You need JavaScript enabled to view it..

Information on EDS Scheme:

pdf 9 Easy Steps (549 KB)
pdf Overview (140 KB)