Privacy and dignity

Our commitment to our patients

Our Trust is committed to providing high quality care at all times to our patients at the Alexandra, Kidderminster and Worcestershire Royal Hospitals.

We expect our all staff to respect our patients' rights to privacy and dignity and we stress to them the importance of ensuring that there is in all our hospitals a culture which values privacy and dignity.

Privacy refers to freedom from intrusion and relates to all information and practice that is personal or sensitive in nature to an individual.

Dignity is being worthy of respect.

We want our patients to feel that they matter - that their values, beliefs and personal relationships will be respected. This applies to ALL our patients - regardless of their age, gender, ethnicity, social or cultural backgrounds, or their psychological or physical requirements. For more information on Equality and Diversity, please visit our Equality and Diversity pages.

Eliminating mixed sex accommodation

As a Trust we are fully committed to the privacy and dignity agenda which is underpinned by a robust action plan and working group. Our performance on mixed-sex patient accommodation is good but we know from our self-assessment there is still room for improvement.

A successful bid for £460,000 of central funding from the Privacy and Dignity Fund is enabling us to carry out a series of improvements at all three sites, including:

  • Alexandra: En-suite shower/toilet facilities for a number of wards including MAU.
  • Kidderminster: En suite shower facilities and new partitioning of patient bays for Cookley Ward.
  • Worcestershire Royal Hospital: New partitioning of patient bays for Aconbury Wards.

Our aim is to further raise standards of privacy and dignity, particularly for older patients, and improve patient satisfaction. Hopefully this will be reflected by improved results in future Patient Surveys and positive feedback from our Patient Experience Tracker (PET) devices.

Visit NHS Choices for more information.

Supporting Documents

pdf Privacy and Dignity Policy (270 KB)