Can you support our patients and hospital staff during the pandemic?

Hospital staff from the Alexandra, Kidderminster and Worcestershire Royal Hospitals are appealing for volunteers to offer support during the next phase of the Covid-19 pandemic.

Volunteer coordinators at Worcestershire Acute Hospitals NHS Trust which manages the three hospitals are keen to hear from anyone who can spare a little time to help with activities that will provide additional comfort and support to patients and their families, including wayfinding and patient delivery services.

Patient delivery service volunteers have been put in place to support family and friends who want to deliver patient property or small gifts, snacks or cards to their loved ones in the hospital. This service is designed to support patients and patient’s families whilst compassionate visiting is in place.

Wayfinders provide crucial support to people coming into the hospital by enhancing the hospital experience by helping direct, navigate and support any queries that may be asked.

Anna Sterckx, the trust’s head of Head of Patient, Carer and Public Engagement, said: “Our hospital staff are doing a magnificent job in working to put patients first through one of the most challenging periods in the history of the NHS, supported by of our fantastic volunteers. We welcome all support from our local community, including  from people who can offer a few hours a day or week”.

Anyone who is fit and healthy, over 18 and not displaying any of the main symptoms of Coronavirus can offer their help to support our patients and our staff during these challenging times. All volunteers will be subject to an enhanced DBS check and successful Occupational Health clearance. To volunteer please visit  and click on the ‘Help our Hospitals’ tab, or visit the site directly at . You can also telephone our Volunteer team to talk about the roles or if you do not have access to the internet on 01905 733 159.

Hospital Volunteer