Guidance for hospital visitors on face masks

Copy of Face masks only poster visitors version 4

Our staff to wear hospital-grade surgical masks when they are at work, but we have decided to ask all our visitors to wear these masks as well when they enter our sites. This is because these masks provide better protection than many non-hospital types of face coverings, and we are doing all we can to protect everyone from the risk of COVID infection.

When a visitor enters our sites they will be asked to replace their face covering with one of our surgical masks. Alcohol hand gel is available at all entrances so that visitors can clean their hands before and after touching their masks, along with a waste bin for any rubbish.

If visitors are exempt from wearing masks they should be given a sticker to show to any other staff who may ask them to put on a facemask.

All visitors should follow the below guidance:

  • You should wash your hands or use hand sanitiser before putting your mask on and taking it off
  • When wearing the face mask, you should avoid touching your face at all times
  • You should also follow other infection control safety measures when visiting our hospitals, including social distancing and regular hand washing.

Whilst we ask visitors to wear face masks in our hospitals for the protection of themselves, patients and our staff, we realise that not all people are able to tolerate wearing a mask. The following groups do not need to wear a face mask when visiting our hospitals:

  • Young children under the age of 3
  • Anyone with anatomical difficulties that would make wearing a face mask impossible or painful e.g. facial injuries
  • People with breathing difficulties
  • Anyone who experiences severe discomfort or distress while wearing a face mask e.g. those with severe claustrophobia
  • Anyone unable to remove their mask without assistance.

If you have any concerns or queries please speak to a member of our staff.