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Top accreditation for local endoscopy services

The Endoscopy Units at Malvern, Redditch and Worcester hospitals have been awarded national accreditation for providing the highest quality of care to patients.

The recognition has come after a rigorous assessment by the Joint Advisory Group (JAG) of the Royal College of Physicians and British Society of Gastroenterology.

JAG sets out national standards for endoscopy units throughout the UK, to ensure the quality and safety of patient care. To achieve the accreditation, the units had to demonstrate excellence across several areas – including clinical quality, patient experience and staff training.

An endoscopy is a procedure where the inside of the body is examined by using a long, thin, flexible tube that has a camera at one end for diagnosis or treatment. The units, run by Worcestershire Acute Hospitals NHS Trust, see over 20,000 patients every year.

The Endoscopy departments received the acknowledgement after meeting JAG’s strict criteria, including a significant reduction in waiting times and improvements to the environment of the units, including a new state-of-the-art decontamination unit at Alexandra Hospital in Redditch.

The accreditation also reassures patients that the skills and competencies of the nurses and other staff on the units are monitored and kept up-to-date.

JAG is a national body that reviews the performance of endoscopy units across the country and helps to set and maintain standards for departments nationally.

Richard Lovegrove, Consultant Colorectal Surgeon and Clinical Lead for Endoscopy at the Trust, said: “Gastrointestinal endoscopy is an extremely important tool in diagnosing cancers and pre-cancerous conditions within the bowels. We have an extremely busy endoscopy department and our team have been working tirelessly towards meeting the standards the JAG set out.

“I am delighted that we have been recognised as achieving these and are offering the patients of Worcestershire the best possible care. This is extremely positive feedback for our staff and service, and will help with recruitment to the service expansion across the county in order to meet future demands.”