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Information for parents and families

Octopus Tommy best

NOISE AND LIGHT

The Neonatal unit should be a calm and peaceful place where your baby can get better and grow so that he or she can be discharged home to you as soon as possible.

Please talk quietly whilst you are in the Neonatal unit and encourage your visitors to be quiet too.

You'll notice that we turn the lights down whenever possible.

We also have a "Protected rest time" in the afternoon where we try not to disturb the babies at all. However you are welcome to Kangaroo Care during this time.

FOOD FOR FAMILIES

Breastfeeding mothers

Once discharged home, breastfeeding mothers are able to take hot meals on the ward free of charge.

Parents’ sitting room

There is a small sitting room for families opposite the main NNU door. You are welcome to use this to have a drink and eat. There is a microwave to heat food.

Hospital restaurant

The hospital has a restaurant on the lower floor. Opening times are

07:30-19:30 hours Monday to Friday

There are also vending machines outside the restaurant and in the corridor in the main hospital entrance.

Costa Coffee

There is a Costa coffee outlet in the main entrance. Opening times are

07:30 – 20:00 hours Monday to Friday

10:00 – 20:00 hours at the weekend.

RVS shop

Situated in the main entrance, selling a variety of food, snacks, magazines, newspapers and other items.

ACCOMMODATION

We have two parents’ rooms with a small sitting room and shower room.

Parent accommodation is available on request. This would normally be used by parents whose baby is ready to go home or whose baby is very sick and they do not wish to leave. If you would like to use this accommodation please ask the nurse caring for your baby.

Local hotels:

There are Premier Inns at Junction 6 of the M5 and in Worcester city centre.

https://www.premierinn.com/gb/en/home.html

There are over 50 other hotels in Worcester – for details see https://uk.hotels.com/

PARKING

The Trust provides greatly reduced parking rates for you whilst your baby is cared for on the Neonatal unit. You will be provided with a parking pass for your first week. Others can be obtained by asking the nurse caring for your baby, who will give you a simple form to complete.

FACILITIES FOR BROTHERS AND SISTERS

Nappy changing

There are toilets with nanny changing facilities in the main corridor outside the main entrance to the NNU.

Toys

There is a small supply of toys in the Parents’ sitting room. We also have DVD players and a selection of DVDs. There is a small table and chairs in the nursery where small children may sit and colour or draw.

PLEASE SUPERVISE YOUR CHILDREN AT ALL TIMES AND ENSURE THAT THEY STAY WITH YOU.

 

4ward is our Trustwide culture change programme which is helping us build a more positive, supportive workplace for the benefit of our patients and colleagues. At its heart are our four 4ward Behaviours.