http://www.worcsacute.nhs.uk/friends-and-family - NHS Worcestershire Acute Hospitals

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Accident and Emergency Patient Feedback

Thinking about your recent visit to A&E

Overall, how was your experience of our service? 









Please can you tell us why you gave your answer? 



Was the 111 service offered to you?




Did you find all staff friendly and helpful?


Were you kept informed throughout your visit?


How would you rate your experience of booking and attending an appointment at A&E through NHS 111?








Do you think ringing first to book a time slot at A&E, before attending in person, is a good way of accessing urgent healthcare?




What was your experience of the 111 service?



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Do what we say,
we will do

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No delays,
every day

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We listen,
we learn,
we lead

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Work together,
celebrate together