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Health professionals - diabetes education

NICE guidance states (CG87): 

‘Offer structured education to every person and/or their carer at and around the time of diagnosis, with annual reinforcement and review. Inform people and their carers that structured education is an integral part of diabetes care.’

Within Worcestershire a range of nationally recognised Diabetes Structured Education options are available.

  • Mapmydiabetes
  • First Steps
  • X-PERT Diabetes
  • X-PERT Insulin
  • DAFNE (Dose Adjustment for Normal Eating)

Patients who have already attended a programme should be strongly encouraged to attend an annual update  session.

Course dates may be available on this website but are subject to change so patients must be referred and are required to book on their chosen date. If suitable dates, times and venues are not available please discuss with us aim to respond to the needs of the service.

Printable patient information

Referral form

New pathway for newly diagnosed type 2 diabetes – launched 15 October 2015

Step 1: patient is diagnosed with type 2 diabetes

  • Patient is given an information pack: ‘Living with Type-2 Diabetes’
    (further packs can be obtained from This email address is being protected from spambots. You need JavaScript enabled to view it.)
  • Patient is given access to Mapmydiabetes – there is no limit on the number of referrals to Mapmydiabetes per practice
  • Patient is referred to First Steps – (see links to  referral form above). 


Step 2: First Steps

  • Patient attends a one-off 2½ hour group education session led by a diabetes nurse or dietitian in a local setting (a variety of venues and dates are being provided, including evenings and weekends)
  • Patient learns more about their diabetes and has opportunity to work through their information pack
  • Patient finds out more about managing their diabetes and options for learning more


Step 3: Patients choose how to manage their diabetes

Patients are given three options for continuing their learning, they can choose more than one option.

  1. X-PERT Diabetes – the original group education programme, 2 ½ hours a week, lasting six weeks
  2. Mapmydiabetes – Activate /continue with the online support for diabetes self-management, with structured education and learning and self-management tools for goal setting, healthy eating and more
  3. Self-directed learning / individual support – books, internet, apps, support from their usual nurse or GP

For further information regarding the pathway or access to Mapmydiabetes training please contact
the team on This email address is being protected from spambots. You need JavaScript enabled to view it.