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Information for parents

Our staff

A brief introduction to our team members and people you are likely to meet while your child is in hospital is available on the meet the team page.

A list of our paediatric consultants and their details, including qualifications, is available on our consultants database.

Food and drink

If your child is admitted to the children’s clinic for a length of time, we will provide food and drinks for your child, if appropriate.

There is a shop, café and restaurant in the hospital where you can purchase additional food and drink for yourself.

Parking

Information about parking at the hospital is available here

The children’s clinic offers concessionary parking for parents following some admissions to the department. Ask a member of staff in the clinic for more details.

Hospedia TV and entertainment system

Every bed has a TV and telephone system attached to it and is free to use during the day.

Supporting your child having an anaesthetic

Sometimes it can be difficult to know where to begin when trying to explain things to children. It can also be a stressful and daunting time as a parent especially if you do not know what to expect. We have included links to some useful websites and our own video for you and your child to help you understand and explain what may happen.

The Royal College of Anaesthetics has a useful information leaflet for parents, available here.

Find out more about your child's general anaesthetic here.

Comments and feedback

We would like to make your visit to our department  with your child as comfortable as possible. If you have any concerns regarding your child’s care or treatment please do not hesitate to speak to a member of staff.

If you would like to make any comments about the care or facilities you can do so by:

  • Speaking to a member of staff
  • Filling out a comments form (these can be found in the waiting area)
  • Contacting the PALS office on 0300 123 1732

Click here for more information about comments and complaints.

4ward is our Trustwide culture change programme which is helping us build a more positive, supportive workplace for the benefit of our patients and colleagues. At its heart are our four 4ward Behaviours.