Accessibility This accessibility statement applies to the Worcestershire Acute Trust website. This website is run by Midlands and Lancashire Commissioning Support Unit (MLCSU). We want as many people as possible to be able to use this website. For example, that means you should be able to: change colours, contrast levels and fonts zoom in up to 300% without the text spilling off the screen navigate most of the website using speech recognition software listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver) We’ve also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability. How accessible this website is We know some parts of this website are not fully accessible: the text will not reflow in a single column when you change the size of the browser window you cannot modify the line height or spacing of text most older PDF documents are not fully accessible to screen reader software live video streams do not have captions some of our online forms are difficult to navigate using just a keyboard you cannot skip to the main content when using a screen reader Feedback and contact information If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille: email: This email address is being protected from spambots. You need JavaScript enabled to view it. call: 01905 760453 We’ll consider your request and get back to you in 5 working days. Reporting accessibility problems with this website We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact This email address is being protected from spambots. You need JavaScript enabled to view it.. Enforcement procedure The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS). Contacting us by phone or visiting us in person We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment. Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter. Find out how to contact us. Technical information about this website’s accessibility Worcestershire Acute Trust is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. Compliance status This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. Content that’s not within the scope of the accessibility regulations Whilst Worcestershire Acute Hospitals NHS Trust strives to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website. Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. Many of our older PDFs and Word documents don’t meet accessibility standards - for example, they may not be marked up so they’re accessible to a screen reader. We’ve assessed the burden of retrospectively making our older PDFs and Word documents that are no longer being updated accessible and fixing the issues with navigating the forms using a keyboard, and believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. Where documents are no longer in active use, or no longer being updated, there is a high cost in terms of employee hours to convert. These documents are part of the public record, but no longer represent the current position, and interest is limited. Our assessment of the burden of making these PDFs into accessible HTML formats is that: There are more than 1,000 historic documents created by the organisation each document would require a number of hours of work to be recreated in a fully accessible version (estimated based on experience of converting the active documents at between 2 and 30 hours per document) many of the documents contain complex elements which are difficult to retrospectively convert, such as detailed tables, graphs and diagrams Other factors also relevant to this decision are that: interest in these documents is low – few people access them Of the documents we are proposing would represent a disproportionate burden, requests for additionally accessible versions are rare We will always assist with accessible versions on request The accessibility regulations don’t require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. By April 2021 we aim to have completed the process of converting PDFs and word documents still in active use into accessible web formats, with any new PDFs or Word documents we publish meeting accessibility standards. From external websites Some parts of this site link to or use content provided by other websites and we cannot guarantee that these resources are fully accessible. Live video We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations. Preparation of this accessibility statement This statement was prepared on 17.09.2020. It was last reviewed on 17.09.2020. This website was last tested on 01.07.2020. The test was carried out by MLCSU. We have tested the homepage, content pages and custom pages (searches, custom functionality) by doing the below: change colours, contrast levels and fonts zoom in up to 300% without the text spilling off the screen navigate most of the website using just a keyboard navigate most of the website using speech recognition software listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
