[Skip to content]

Enter search here...
Worcestershire Acute Hospitals NHS Trust
.
.

Carers Charter and Policy

Carers Charter

A carer is someone who provides help and support to an adult or child, relative, neighbour or friend, who could not manage without their help.

All staff working in Worcestershire Acute Trust Hospitals will ensure all carers are:

  • Identified and their caring role recognised

  • Treated with dignity and respect

  • Listened to and valued

  • Supported to continue their caring role within the hospital

  • Given information on what help is available after discharge

 

If you would like further information or advice please ring:

Alexandra Hospital in Redditch
Michelle Ricketts on 01527 503030

Worcestershire Royal Hospital
Carol Dyson on 01905 733508 or bleep 192.

If a carer feels they have not been given any support please speak to the ward manager or Carer Development Officer.

Download the Carers Policy

For more information visit the Worcestershire County Council website.

Do you care for a family member a friend or neighbour?

Looking after someone whether they are family, friends or a neighbour can be very satisfying but it can leave you feeling isolated, stressed or exhausted.

Would you like to talk to someone?

Are you having difficulties understanding the hospital process?

Do you need to know what support is available for you?

If so please contact: The Carers Support Team:

Alexandra Hospital in Redditch
Michelle Ricketts on 01527 503030

Worcestershire Royal Hospital  
Carol Dyson on 01905 733508 or bleep 192.

For general information, advice and support to you as a family or informal carer contact Worcestershire Association of Carers on 0300 012 4272 or visit www.carersworcs.org.uk.

The helpline is open Monday-Friday 9am-7pm and Saturday 9am-12pm.