Jan Stevens CBE, Chief Nurse
Yesterday (Wednesday) I spent the day at the Alex and my experience compelled me to search for this quote and share it with you.
I met passionate people and saw the inspiring consequences. After I went to meet some of our ward sisters and charge nurses at their development day, Sol Jeewa, Charge Nurse on ward 12 invited me to visit his ward.
Under Sol's leadership the ward has created an End of Life room that had previously been used as offices. Away from the hustle and bustle of the ward is a calm peaceful room kitted out with the facilities for relatives to stay with their loved ones in the last days of their life. The family member I spoke to in that room spoke so highly of the care and I know will remember the dignified and peaceful death that will inevitably happen.
I then spent time with matrons Emma and Mark, who are in the middle of transforming how we manage medical emergencies. This is difficult stuff, but they are passionate about doing this because they know that when it is completed it will absolutely improve the care we can give to patients. This will make things better for staff and even improve efficiency and waiting times - a triple win - well done guys, keep going!
Finally I met Andrea Madkins the ward clerk on MAU. In her spare time she makes all sorts of things - she calls them "twiddle cushions", she makes them for patients with dementia. When I arrived she had just spent half an hour with a patient - calming them with kind words and one of her cushions - she was passionate about this and full of ideas about what else she could do - simply inspiring.
I know there are so many people in our trust just like the ones I met today who are doing fantastic things to make life better for patients, I applaud you all and thank you for what you are achieving. All of the people I met just thought they were doing their job, and maybe they were, but I came back to write this, feeling great pride and was definitely left inspired.