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Worcestershire Acute Hospitals NHS Trust

Emergency pressures - Friday 17 April 2015

Both the hospital and ambulance service are working under extreme pressures at the moment, due to a number of external factors. Regretfully these pressures have meant some patients being treated in less than ideal conditions and we accept this is not good enough and are working very hard to put this right. We are sorry for any distress caused to patients and their families. We now need to work together with the ambulance service and other partners to sort the situation out as soon as possible.

We can confirm that on Friday 10 April West Midlands Ambulance paramedics were asked to look after a number of patients in the corridor before they could be transferred into the care of the A&E staff.  Whilst the A&E department were unable to allow the ambulance staff to handover the patients, the A&E staff were aware of their conditions and we wish to assure people that no patients came to any harm. 

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Don't bring flu into hospital


Flu causes a sudden high temperature, headache and general aches and pains, tiredness and a sore throat. You can also lose your appetite, feel nauseous and have a cough.

Please do not attend A&E or visit family and friends in hospital if you are unwell with flu-like symptoms.

You should always contact 111 or your GP in the first instance to be advised further. 

Find out more on our Infection Control page.


Alexandra Hospital

Woodrow Drive, Redditch, B98 7UB

01527 503030

Wards at the Alexandra Hospital


Worcestershire Royal Hospital

Charles Hastings Way,Worcester, WR5 1DD

01905 763333

Wards at Worcestershire Royal Hospital

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Page last updated: 17 April 2015